If your employment has been affected by COVID-19, the Texas Workforce Commission (TWC) encourages you to apply for benefits by utilizing the online claim portal, or by calling the Tele-Center at 800-939-6631 from 8 a.m. to 6 p.m., Central Standard Time, Monday through Friday.
TWC may be experiencing increased call volumes and hold times on Tele-Center phone lines. You are encouraged to use the online claim portal, Unemployment Benefits Services (UBS), to handle your claim needs quickly. UBS is available 24 hours a day, seven days a week. You may also sign up for electronic correspondence so you can receive TWC communications online as soon as possible.
TWC will investigate why you lost your job and mail a decision explaining whether you are eligible for unemployment benefits.
Please review the tutorial documents below on how to apply for unemployment benefits in Texas. Note that due to the ongoing coronavirus pandemic, the State has temporarily dispensed with the “waiting week” and work requirements normally involved in accessing unemployment insurance benefits through the state. If you have been affected by coronavirus or have lost your job because of it, please follow the instructions below to apply for unemployment benefits.
For additional information and resources for job seekers, visit TWC's webpage: twc.texas.gov/news/covid-19-resources-job-seekers. See more resources below.
Find TWC vocational rehabilitation services for people with physical or cognitive disabilities, including blindness or visual impairment.
Plan your future. Learn about hot jobs and careers in Texas. Get wage and occupation information including the outlook for different jobs. Find tools to target your job search and salary needs. Take a self-assessment of your interests, aptitudes and skills, and match them to careers.
Find resources on training and education programs. Explore programs available at community colleges, licensed career schools, universities and other training providers. Learn about programs that may fund training for eligible individuals. Use tools to help identify the types of training that could help you achieve your employment goals.
You've served your country – now let Texas serve you! Whether you want to know more about the transition to civilian life, job search assistance and resources especially for veterans, or other veterans' benefits, we're here to help.
Find answers about employment discrimination laws and complaint processes. Get help with claims for unpaid wages and child labor laws and complaints. Get information about minimum wage requirements in Texas.
Learn how to overcome some of the life challenges that may affect your ability to work. Explore child care financial help and other dependent-care options. Find local transportation options, food and housing assistance, and other community services.
Governor Greg Abbott announced a series of Executive Orders relating to COVID-19 preparedness and mitigation. The four orders serve to limit public gatherings and help reduce exposure for people across the state. These orders are in accordance with federal guidelines issued by the President and the Centers for Disease Control and Prevention (CDC), and will aid in the state's efforts to stop the spread of COVID-19. Read more regarding the executive orders.
The Texas Department of State Health Services recommends these everyday actions to help prevent the spread of any respiratory virus, including COVID‑19:
- Wash hands often for 20 seconds and encourage others to do the same.
- If no soap and water are available, use hand sanitizer with at least 60% alcohol.
- Cover coughs and sneezes with a tissue, then throw the tissue away.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Disinfect surfaces, buttons, handles, knobs, and other places touched often.
- Avoid close contact with people who are sick.
- Practice social distancing. This includes avoiding crowds and minimizing physical contact.